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Customer Insights

Know what your guests
love before they ask.

Regulars want to feel remembered. Vinosoma helps your team track preferences, past orders and favourite wines — so every visit feels personal.

The difference between a good restaurant and a great one

Great restaurants remember. Vinosoma makes it easy for your team to deliver that personal touch, every time.

Guest profiles

Build a picture of what each regular enjoys — their favourite styles, regions, price points and any specific preferences.

Order history

See what a guest has ordered on previous visits. Staff can offer an informed suggestion the moment they sit down.

Personalised recommendations

Suggest wines that match a guest's proven preferences — not generic house recommendations, but truly tailored suggestions.

Higher spend per visit

Personalised service drives higher wine sales. When guests trust your team's recommendations, they order more confidently.

Loyalty that lasts

Guests who feel known come back more often and bring others. Vinosoma helps you build that relationship systematically.

Shared across the team

Guest preferences aren't locked in one person's head. Any team member can access the history and deliver the same personal touch.

Explore all features

Customer Insights is just the beginning.

Wine Search Fast Reorder Analytics Inventory Staff Training See all features →

Make every guest feel like a regular

Try Vinosoma free for 14 days — no credit card needed.